From time to time Vm's can get stuck in a state where you cannot start, shutdown, reboot or even force a reboot or shutdown. When this happens from the console type: xe-toolstack-restart (note that your XenCenter will loose connection when you do this. Nothing will however happen to your running VMs)
Reconnect with XenCenter (or let it reconnect by itself) and you should see your VM no longer in a stuck state
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