Friday, 20 July 2012

Citrix Licensing Service will not start!!!

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OK I know I've not been working with Citrix as long as some people but this is the first time I've come across this this problem...  For some reason on a customers Citrix environment the Citrix Licensing Service would not start...

you will get an event id something like the following

Faulting application name: lmadmin.exe, version:, time stamp: 0x4d6bbff6
Faulting module name: lmadmin.exe, version:, time stamp: 0x4d6bbff6
Exception code: 0xc0000005
Fault offset: 0x0005e222
Faulting process id: 0x2a58
Faulting application start time: 0x01cd65da86623391
Faulting application path: C:\Program Files (x86)\Citrix\Licensing\LS\lmadmin.exe
Faulting module path: C:\Program Files (x86)\Citrix\Licensing\LS\lmadmin.exe
Report Id: c469cc23-d1cd-11e1-ab7b-0050568070dc

The client was running License server 11.9.0 Build 11011 and to resolve this issue i had to rename the "C:\Program Files\Citrix\Licensing\LS\conf\concurrent_state.xml" and then start the licensing service again and all works fine.

The issue is resolved in License server 11.10


  1. fixed my similar problem with agilent open lab license server, many thanks!